About Us

About Us

🐾Safeguarding the Businesses That Look After Your Pets

Our mission at Pet Business Insurance is simple, we protect those who take care of our pets. So, it doesn’t matter if you are a part-time/ad hoc groomer working from home or running a large veterinary practice or specialty pet retailer; we have the bespoke insurance solutions to ensure that your business can operate safely, confidently and worry-free.

Come to think of it, having a pet business entails certain challenges. With each pet, client and service comes certain risks — this is why you must include coverage specifically relating to your industry. With years of pet experience and deep operational knowledge, we offer insurance that really takes care of your world.

Why Choose Us

Industry Expertise. Real Protection. Genuine Care.

When you own a business that cares for pets and their humans, you want to make sure your insurance ally is the right fit. At Pet Business Insurance we bring together decades worth of expertise, specialist industry knowledge and a real passion and belief in the work that our customers do to ensure they can arrive at their business with peace of mind.

We believe in no one-size-fits-all coverage by design. Each pet business is different, and so are its different risks. Whether you own a grooming studio, vet clinic, reptile shop or one of the many other pet businesses across Australia we provide insurance that protects your business where it matters most!

🔧 Specialized in Pet Industry Risks

⚡ Fast & Stress-Free Claims

💼 Affordable Premiums

❤️ Trusted by Pet Professionals

Our Team

🐾Meet the Team That Puts Your Business First

All about us Our employees have many years of know-how in pet care insurance. We’re more than policy experts — we are your partners who take the time to learn you, your business and industry, your goals and the risks facing you every day.

Hugh Pham

CEO, Agency Partner, Commercial Lines Executive
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Debbie Abundis

CFO, Account Manager, Commercial Lines
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Janine Luu

Agency Partner,CL Executive
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Our Insurance Partners
FAQs

🐾Frequently Asked Questions

Got Questions? We’ve Got Answers

Our claims team makes the process simple, fast, and stress-free. Just report the incident, share the details, and we’ll guide you through each step until everything is resolved.

Absolutely. Mobile groomers, mobile vets, trainers, and other on-the-go services are fully eligible for tailored protection.

In most cases, you can get covered the same day. Simply request a quote, choose your plan, and receive your policy documents quickly and securely.

Yes. Many of our policies include Animals Bailee Coverage, protecting you if a pet gets injured, lost, or becomes ill while under your care.

The cost depends on the type of business, services you offer, location, and coverage needs. We provide customized quotes so you only pay for what you actually need.

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